FullSizeDoll operates overseas warehouse stock in Germany and North America. The German warehouse serves eligible EU destinations, while North American stock may be available for customers in the United States and Canada.

Warehouse availability changes as products are sold or replenished. In-stock items may also have fixed bodies, heads, skin tones or configurations, so not every customization option shown on a made-to-order product will be available from a local warehouse. Always check the product’s current stock status or contact our team before ordering.

Overseas warehouse orders are normally dispatched within 48 hours after payment, and some may ship on the same day. Estimated delivery is generally 3–15 working days, depending on the destination and local carrier. Dispatch time is not the same as delivery time.

For privacy and security reasons, warehouse addresses are not published. Do not visit a warehouse, arrange a pickup or return an item without written confirmation from FullSizeDoll.

Many made-to-order dolls shipped from China can be customized, but available options depend on the selected brand, body model, head and material.

Supported choices may include:

• Body and compatible head.
• TPE or silicone, where the selected brand and model offer both.
• Skin tone, eyes, wig and makeup.
• Implanted hair, eyebrows or eyelashes.
• Skeleton type, articulated fingers and standing feet.
• Breast, vaginal and other supported body options.
• Heating, voice, AI or mechanical functions where compatible.

Not every head fits every body, and some features must be installed during production and cannot be added afterward. Overseas warehouse stock, integrated models and certain special products may have limited or fixed configurations.

We will confirm the complete configuration and any additional cost before production begins. Changes requested after production starts may be restricted, require an additional payment and extend the production schedule.

Eligible orders may use FullSizeDoll’s two-stage deposit and balance payment arrangement. The standard structure is usually:

1. Pay a 30% deposit to secure the order.
2. Confirm the complete product configuration.
3. Production begins after the deposit and configuration are confirmed.
4. FullSizeDoll sends factory photographs when the doll is completed.
5. Review and approve the finished product.
6. Pay the remaining 70% balance before packaging and shipment.

The percentage displayed on the product page or during checkout governs the order. Some eligible products may use a different system-set deposit percentage. This arrangement is not a loan, monthly installment plan or third-party financing product. FullSizeDoll does not charge interest, conduct a credit check or charge a financing service fee. Bank, card-provider, payment-platform or currency-conversion charges may still apply. The deposit and balance must use the same payment channel. Overseas warehouse items and certain special, fully customized or feature-intensive products may require full payment. If you cannot pay the final balance within two days after receiving the factory photographs, contact our team before the deadline. An approved order may be held for up to three months without a storage fee.

Learn about the deposit and balance payment plan.

A standard made-to-order TPE or silicone doll that is not a 1:1 replica usually requires approximately 15 working days to produce after the required deposit and complete configuration have been confirmed. Optional heating, voice, AI or mechanical features may add approximately 1–3 working days per feature. Complex customization, factory scheduling, quality-control corrections and holidays may require more time.

Available shipping routes depend on the destination, package size and current logistics conditions. FullSizeDoll may use UPS, DHL, FedEx, DPD, Sagawa or specialist air, sea, rail and cross-border carriers. All orders use discreet packaging without sensitive product wording and normally require an adult signature. International tracking may initially show a specialist-line number and later change to a local delivery number.

Every product purchased directly from FullSizeDoll is covered by our after-sales support from effective payment through completed delivery. Depending on the verified issue, an approved solution may include:

• Replacement of a missing or damaged part.
• Replacement of the product.
• Repair compensation.
• Partial refund.
• Full refund when appropriate.

Please inspect the parcel before use and record the unopened package, shipping label and complete unboxing process. Report visible shipping damage, an incorrect item or missing accessories within 48 hours of delivery. A parcel marked delivered but not received should be reported within one day. A lost or stalled shipment may be investigated after at least 15 days, while a concealed manufacturing defect should be reported within seven days.

Keep the order number, shipping-label photographs, unboxing video and clear evidence of the issue. FullSizeDoll normally provides an initial response within three working days after receiving sufficient information.

Production & Shipping · Shipping Protection · Contact Our Team

When purchasing a high-quality doll, it is natural to want the product to match the advertised imagery. Here is how we ensure visual consistency and customer satisfaction:

1. Mold and Structural Consistency

Since all dolls are produced from standardized industrial molds, the physical structure, bone structure, and facial proportions will remain identical to the promotional photos. The underlying 'sculpt' does not change.

2. Hand-Applied Artistry

Because the makeup is manually applied by professional artists, minor variations in shading, lip color intensity, or eyeliner may occur. These subtle differences are a hallmark of handcrafted quality rather than a defect, ensuring each doll has its own unique character.

3. Our Quality Guarantee Process

• Pre-Shipment Verification: To eliminate any uncertainty, we will provide actual high-definition photos of your specific doll before it leaves our facility. We only proceed with shipping once you have reviewed and approved the final look.
• Arrival Inspection Protocol: We strongly advise all customers to record a continuous video during the unboxing process. This serves as essential documentation to verify the doll's condition and ensure that no cosmetic or structural damage occurred during the transit process.

Choosing the ideal height for your realistic doll is essential for maintaining both aesthetic harmony and practical ease of use. To find the perfect match, we recommend following these professional guidelines:

• The Gold Standard Ratio: A general rule of thumb is to select a doll that is approximately 15cm (about 6 inches) shorter than your own height.
• Optimal Range: You can typically adjust this selection within a +/- 3cm tolerance range depending on your specific body type and preferences.
• Practical Example: If your height is 180cm, we highly recommend dolls in the 163cm to 168cm range for the most natural interaction.
• Consider Weight and Handling: Remember that height directly impacts the weight of the doll. Taller dolls are significantly heavier; ensure you choose a size that you can comfortably handle, pose, and store.

Using a premium sex doll provides a highly immersive and tactile experience that focuses on realistic physical sensations. The experience is often described as more intense and consistent due to the specific engineering of the doll's internal structure.

Here are the primary factors that contribute to the sensation:

• Powerful Suction: Most high-quality dolls utilize a closed-cavity design. This creates a natural vacuum effect during use, resulting in a strong, realistic sucking sensation that many users find more stimulating than human interaction.
• Anatomical Texturing: The internal chambers are crafted with intricate ribbing, bumps, and textures designed to maximize friction and provide varied sensory feedback during every movement.
• Lifelike Material Feel: Modern dolls are constructed from medical-grade TPE or silicone, which mimics the elasticity, softness, and warmth of human skin. When used with a warming rod and water-based lubricant, the material becomes remarkably lifelike to the touch.
• Enhanced Control: Because there is no performance pressure or external distraction, users can focus entirely on their own pleasure and pace, allowing for a deeply satisfying and personalized physical experience.

ROS stands for Realistic Oral Structure, also frequently referred to as an Enhanced Oral feature. This premium anatomical upgrade is designed to significantly increase the realism and tactile immersion of the doll's features.

The ROS system is characterized by several key technical and aesthetic highlights:

• Articulated Movable Jaw: Unlike standard fixed molds, ROS includes a movable lower jaw mechanism. This allows the doll's mouth to be positioned in a variety of natural states, including fully open, closed, or a realistic half-open pose.
• Anatomical Precision: The interior of the mouth is meticulously detailed to include lifelike teeth and a flexible tongue, complemented by realistic soft-tissue textures that mimic human biology.
• Functional Internal Canal: Every ROS-equipped model features a built-in, fully usable oral and throat canal, providing a seamless and authentic experience from the lips through to the throat.

The integration of realistic skin texture is a hallmark of premium doll craftsmanship, designed to bridge the gap between artificial materials and human-like aesthetics. This process provides several key advantages:

• Lifelike Visual Detail: By mimicking natural skin pores and fine micro-lines, the texture diffuses light more naturally. This prevents the doll from having an artificial 'plastic' or glossy appearance, resulting in a matte, realistic finish that closely resembles human skin.
• Enhanced Tactile Experience: A textured surface offers a sophisticated hand-feel. It eliminates the stickiness often found in smooth synthetic materials, providing a touch that is both soft and organic, which significantly enhances the sensory experience for the owner.
• Increased Aesthetic Value: The meticulous attention to detail in skin texturing elevates the overall quality of the doll, making it more visually captivating and appealing to discerning collectors who prioritize authenticity and realism.

To ensure the longevity and structural integrity of your doll, please follow these professional storage guidelines after every use and cleaning session:

• Restore Neutral Positioning: Once the doll is cleaned and completely dry, immediately return it to its "factory state." Avoid leaving the doll in extreme poses, such as wide splits or arms raised, for extended periods.
• Prevent Material Fatigue: Do not maintain bent limbs or a seated position for too long. Prolonged localized stress and stretching can lead to permanent material deformation or surface cracking.
• Standing and Foot Care:
  • Non-standing models: These must never be stood up, as the internal skeleton may pierce the feet.
  • Standing-enabled models (Hardened feet or TPE nailing): These are designed for short-term standing only. For any long-term upright display, the use of a dedicated support stand is mandatory.
• Optimal Environment: Keep the storage space cool and dry. It is highly recommended to use desiccants or bamboo charcoal bags to regulate humidity. Ensure the area is free from sharp objects and far from any heat sources or open flames.
• Secure Packaging: When packing or transporting the doll, always place the head sculpt inside its specialized protective mask. The body should be wrapped securely in the provided blanket to prevent bruising, bumps, or surface damage.

The longevity of a doll is largely determined by the quality of daily maintenance and the conditions of the storage environment. Under standard usage and proper care, the average lifespan varies by material:

• TPE (Thermoplastic Elastomer) Bodies: Generally have a lifespan of 1 to 2 years.
• Silicone Bodies: Known for superior durability, these typically last 2 to 3 years.

By providing meticulous care, such as regular cleaning and keeping the doll in a cool, dry environment, these lifespans can be significantly extended. However, please be aware that prolonged, high-intensity use may accelerate the wear of body makeup and lead to the gradual fading of aesthetic skin details. To ensure your doll remains in peak condition, we recommend a consistent routine of cleaning, drying, and applying renewal powder after every use.

Enhancing your doll's gaze is a fundamental part of the personalization process. While most doll brands include a set of default eye options at no additional cost—typically in classic shades like black, green, and blue—we offer an extensive customization service to make your doll truly unique.

Our custom eye services include the following options:

• Style Selection: You can choose from a curated range of premium eye styles and colors available in our style catalog.
• Bespoke Image Customization: If you have a specific vision, you can provide your own reference images (e.g., from a specific character or a real person) for a completely custom build.
• 2D & 3D Replication: Whether you prefer a stylized Anime/2D replication or a strikingly lifelike 3D aesthetic, our artisans can accommodate your preferences with precision.

Premium Quality & Visual Depth:
Every pair of custom eyes is crafted with meticulous attention to detail. This includes intricate capillary textures (blood vessels) for realistic depth and lifelike pupil designs that provide a vibrant, soulful expression. Please note that custom DIY eye services require an additional fee due to the specialized craftsmanship and materials required to achieve this level of realism.

Unlike hard plastic figures, life-size dolls are crafted from soft, realistic materials and typically weigh upwards of 25kg (55 lbs). Because of this substantial weight and the soft nature of the material, the doll's center of gravity is difficult to control, meaning they cannot stand independently by default, even with internal skeletal support.

If you require your doll to stand, please consider the following options and safety guidelines:

• Standing Feet Feature: You can choose an optional modification where the doll's feet are equipped with hardened soles and a three-point bolt system. This configuration allows for short periods of independent standing.
• Support Requirements: For longer durations, even dolls with standing feet should be leaned against a wall or other stable surface to ensure they do not tip over.
• Use of Specialized Stands: For the most stable display, we highly recommend using a dedicated doll support stand specifically designed to handle the weight and preserve the doll's posture.
• Safety Warning: Please be extremely careful when adjusting the doll's position. Improper weight distribution or dragging the feet can cause the internal skeletal frame to pierce through the soft material of the toes.

Note: We generally advise against leaving the doll in a standing position for extended periods to avoid unnecessary stress on the internal structure and skin material.

The posing capabilities of our dolls are primarily determined by their internal skeletal architecture. A higher density of simulated joint nodes allows for a more diverse and natural range of motion.

Articulation and Skeleton Types

• Standard EVO Skeleton: This is the current industry standard, typically featuring at least 54 articulated joints. It allows the doll to perform almost any standard human pose, making it ideal for realistic positioning and photography.
• Yoga EVO Skeleton: Specifically engineered for maximum flexibility, the Yoga skeleton allows for a full range of motion. It can achieve virtually any pose a human can perform, including complex athletic and yoga positions.
• Independent Standing: To enable a doll to stand on its own, specialized features like hardened feet or internal steel bolts (standing nails) can be added. These provide the necessary structural support and balance needed to maintain an upright position.

Our skeletons are designed to provide a lifelike experience, balancing structural durability with an incredible range of motion for collectors and photographers alike.

Skin Texture (often referred to as dermal grain) refers to the hyper-realistic simulation of human dermal patterns on a doll’s surface. This is achieved through sophisticated mold replication and advanced finishing techniques designed to mimic the organic complexity of biological skin.

The creation process involves several meticulous stages to ensure maximum realism:

• Precision Mold Design: The process begins by capturing micro-details from real human skin. Features such as pore distribution, fine lines, and subtle vascular structures are intricately mapped and etched into the inner walls of the production molds.
• Natural Solidification: High-grade liquid silicone is injected into these specialized molds. During the curing process, the silicone naturally conforms to the microscopic textures, perfectly adopting the surface structure defined by the mold.
• Artistic Body Blushing: Once the base skin is formed, master artists apply multi-layered body makeup (blushing). This critical step enhances the depth, luster, and color variations of the texture, ensuring the doll achieves a lifelike warmth and tactile realism.

Through this fusion of engineering and artistry, the resulting skin texture provides an unparalleled sensory experience that closely mirrors the look and feel of genuine human skin.